ACI Solutions offers both onsite and online support around the clock. Our constant monitoring keeps an eye on all aspects of your IT services, including drive space, asset inventory, applications, databases, and websites. For more technical users, please contact us with additional questions.
For clients that prefer a more personal touch, monthly onsite hours are available for a covered system. Of course, we offer remote service during business hours which may be reached via telephone, email, or live chat on our website.
We also provide monthly network summary reports, quarterly executive reports, and annual technology planning designed to protect and enhance your systems and hardware like firewalls, virtual private networks (VPNs), and routers. This is in addition to maintaining an active and agile digital recovery plan.
With all of these supports in place, it is impossible to exhaust our abilities to protect and safeguard your software, hardware, and customers. However, you should also keep in mind that when you work with ACI Solutions, you will have a dedicated project team. Please address any additional customer service questions to them directly so that we can best accommodate your IT needs.
