SERVICES
ITIL® SERVICE MANAGEMENT (ITSM)
We perform a full range of Network Operations Center (NOC) and Security Operations Center (SOC) infrastructure and application management and support using the ITIL® service delivery framework. Our NOC, SOC and Help Desk teams are experienced in a broad range of technologies including Cisco, Avaya, Juniper, Telecom, Cloud Platforms, along with others.
SECURITY TRANSFORMATION
Security Transformation (SX) seamlessly integrates security across all digital technology facets, fundamentally altering its architecture, deployment, and operation. Beyond just a technological shift, SX also redefines team dynamics. ACI helps organizations take a Top-Down approach to integrating crucial project teams into the SX process.
CLOUD AND INFRASTRUCTURE OPTIMIZATION
We apply ITIL® service management framework and best practices to streamline operations, while increasing value. We partner with Google, Amazon Web Services and Azure to deliver the best solutions.
NETWORK AND SYSTEM ENGINEERING
Our multi-platform discipline includes LAN/WAN, VoIP, VTC, and Microsoft critical infrastructure solutions designed to improve our clients’ programs. We focus on solutions that effectively optimize existing capital and human investments.
DIGITAL WORKSPACE & COLLABORATION
ACI utilizes next generation platforms to help organizations create a more seamless working environment. Technologies such as Cisco ThousandEyes helps ACI provide End-to-End Visibility, tracking End User Experiences.
AUTOMATION & ORCHESTRATION
ACI provides support to organizations looking to utilize Artificial Intelligence in IT Operations (AIOps), as a way to automate decision making within IT Operations Centers.